CPaaS & Omnichannel Business Communication
At JB Newgen, we understand the importance of connecting with your customers in real time, using the platforms they trust and prefer. In today’s fast-paced digital world, WhatsApp has become one of the most powerful communication channels for businesses. With over 2 billion active users globally, it offers a direct and reliable way to engage your audience.
Our WhatsApp Business Messaging Solutions enable businesses to communicate seamlessly with their customers while providing real-time support, personalized interactions, and engaging content. Whether you want to deliver customer support, send promotional messages, or enhance brand loyalty, our solutions are designed to meet your needs.
Get in touch for any kind of help and informations
Our head office address:
Call for help:
Mail us for information
Support@jbnewgen.com
Our WhatsApp Business Messaging Services:
At JB Newgen, we offer a range of WhatsApp Business Messaging solutions designed to fit the unique needs of your business. Our solutions make it easy to automate responses, track interactions, and boost engagement.
1. WhatsApp API Integration
Effortlessly integrate the WhatsApp Business API into your existing systems to streamline communication. Our integration services include:
- Custom API setup and configuration
- Chatbot integration for automated support
- Multi-agent support for efficient query handling
- Seamless integration with CRM systems
2. Automated Customer Support
Provide 24/7 customer service without the hassle. Our AI-powered chatbots handle common inquiries, send order updates, and manage appointment scheduling. This ensures prompt responses, even outside business hours.
Key Features:
- Quick replies for frequently asked questions
- Real-time updates on orders and bookings
- Automated customer feedback collection
- Personalized responses with AI-driven intelligence
3. Marketing and Promotional Campaigns
Boost customer engagement with WhatsApp marketing campaigns that reach your audience directly. Our solutions allow you to create:
- Promotional messages with rich media
- Personalized discount offers and coupons
- Event invitations and reminders
- Interactive surveys and feedback forms
4. Bulk Messaging Solutions
Reach thousands of customers at once using our bulk messaging services. Whether for promotional updates or important notifications, we ensure high deliverability and fast communication.
- Targeted audience segmentation
- Rich media support for eye-catching messages
- Real-time delivery reports
- Custom message templates for consistency
5. Real-Time Customer Interactions
With our solutions, you can establish two-way communication to resolve customer queries, gather feedback, and provide support. Respond to messages instantly with automated replies or live agent support.
Benefits of WhatsApp Business Messaging with JB Newgen:
1. Enhanced Customer Experience
Provide quick and consistent support that builds customer trust and loyalty.
2. Cost-Effective Communication
Reduce operational costs with automated responses and bulk messaging.
3. Increased Engagement
Leverage rich media and personalized messaging to boost interaction rates.
4. Brand Visibility and Awareness
Utilize WhatsApp Status and Broadcast messages to keep your customers updated about your latest offerings.
5. Seamless Communication Flow
Maintain smooth interactions through multi-agent support and automated workflows.
Industries We Serve:
Our WhatsApp Business Messaging solutions are ideal for various industries, including:
Retail and E-commerce
- Order confirmations and tracking
- Promotional offers and flash sales
- Customer support and feedback
Healthcare
- Appointment reminders and health tips
- Prescription updates and alerts
- Patient support and assistance
Banking and Finance
- Transaction notifications and balance updates
- Loan and credit reminders
- Secure customer inquiries
Education
- Class schedules and updates
- Exam and assignment notifications
- Student support and feedback collection
Hospitality and Travel
- Booking confirmations and itinerary updates
- Personalized travel recommendations
- Post-visit feedback requests
Let's Connect :
At JB Newgen, we make it easy for businesses to leverage WhatsApp as a powerful communication tool. Our experts guide you through every step, from integration and setup to ongoing support and performance optimization.
Connect with us today to discover how our WhatsApp Business Messaging solutions can transform your customer engagement. Whether you’re looking to enhance support, boost marketing efforts, or streamline communication, JB Newgen has the perfect solution for you.
Contact us now and take your business communication to the next level with JB Newgen’s WhatsApp Business Messaging Solutions!
